People + Process = Performance

work flow

Top 10 Reasons for Ergonomics (or Lean) Program Failure: Part 1

“We started off well but things have fallen by the wayside”.  “Employees were trained, they were enthusiastic and then things just started slipping away…”  The previous two statements are ones I’ve heard from companies who wanted to do ergonomics that then proceeded to get a program together and implemented who currently find themselves with a program “in name only”.  Common reasons given for demise of the program were that other priorities came up that took precedence or people just got tired of doing it.  There can be numerous reasons given for program failure but with a closer look can b

Is 35 the new “Older” worker?

What is the age that you use to define for an “older” worker?  Is it 45, 50, 55 or 65?  Employers across the nation are seeing the average age of their work force getting older each year as people are delaying retirement more than ever before.  This is a trend that has employers concerned for several reasons with two being the most impactful—potential injury/safety ramifications and upcoming knowledge loss.  The “common wisdom” has been that older workers don’t get hurt often but when they do the expenses are very high.  Is this “common wisdom” true?  A

Is Back Injury Prevention Training Worth It?

Many companies devote time to training their employees on back safety in which they teach the basics of back anatomy and safe lifting techniques.  The question I have had on this training “Is the time and money spent on back injury prevention worth it?”  Of course, this question (“Is it worth it?”) should be asked of any training.  After all, training takes time, takes employees away from their jobs and therefore is a significant investment by the company in their personnel as well as financially.

Transforming employees from doers into problems solvers

“To Err is Human.”  That statement is known and appreciated by quality, production and safety managers.  That we all make mistakes is certainly nothing new.  Operational failures occur across all industries but the impact of errors can vary greatly between industries and companies.  The healthcare industry has perhaps the best known impact of errors.  Medical errors resulting in patient injury or death are quite costly.  The Institute of Medicine published are report back in 2000 (To Err is Human) that stated these errors cost the in

Lean and Deer Hunting Part 4

This is the fourth blog in the series on deer hunting and Lean, Ergonomics (Human Factors, Six Sigma and Systems Thinking (L.E.S.S.).

In my last blog I explained how a couple of Lean principles are used pre and post-hunt.  Well, those same principles can be used once the hunter arrives in the woods.  As a reminder, two of the primary principles Lean are to reduce waste and non-value added activities.  The goal of hunting is to spend as much time as possible hunting, i.e. in the stand/blind, and minimize the time spent on preparation.

Final pre-hunt preparation

Optimize Your Company’s Productivity and Safety

The challenge for balancing productivity and safety exists for all industries but especially in the tree care industry where there are many variables that impact both.  Tree care companies experience costs related to incidences involving damage to their own property and/or that of the client as well as employee injuries.  Often times these incidences are accepted as the normal cost of doing business.  The bills are paid and business continues as usual.  However, these costs have a significant impact on the amount of extra business a company has to bring in in order to cover these costs.  Th

What Are The Keys To Effective Ergonomics Systems In The Short And Long Term? Part 2

This is the second of the 4 part blog series on the 4 M’s to Effective Ergonomics Systems in the Short and Long Term.  The second “M” is Marketing.  By marketing I mean that the ergonomics systems and associated projects should have a brand.  Consider the following:  What company name comes to mind based on the following:  a Swoosh and the tagline “Just Do It”?  Or what company comes to mind if I tell you the logo is a red bullseye?  If you said Nike and Target you’d be correct.  What about the company you work for?  Does it have a brand—a logo and/or tagline?

“Neglect is cited in nursing home death”—Or Was It Really The Failure Of The System?

There recently was a short article in the Minneapolis Star Tribune in which a nursing home was cited for neglect in a resident’s death.  In reading the information contained in the article I think a better, more accurate way to state the problem instead of neglect would have been to cite the nursing home for a breakdown in their resident care system.  I see a lack of a systems approach using human factors for resident care.  For if one was in place the death of the resident could have been prevented.