business operations

“To Err is Human.”  That statement is known and appreciated by quality, production and safety managers.  That we all make mistakes is certainly nothing new.  Operational failures occur across all industries but the impact of errors can vary greatly between industries and companies.  The healthcare industry has perhaps the best known impact of errors.  Medical errors resulting in patient injury or death are quite costly.  The Institute of Medicine published are report back in 2000 (To Err is Human) that stated these errors cost the in

Why does there still remain a chasm between productivity and prevention?  In the great majority of companies I’ve worked for and others I’ve known they maintain separate departments and personnel on productivity and prevention, i.e. operations, quality/lean vs. EHS, risk management.  There is little, if any, overlap or regular collaboration between them.  This disconnect often results in work policies, procedures and design that are less than optimal for employee performance.

This is the sixth blog in the series on deer hunting and Lean, Ergonomics (Human Factors, Six Sigma and Systems Thinking (L.E.S.S.).  In my last blog I discuss how I’ve applied process improvement principles to individual components of deer hunting.  In this part I want to focus on systems thinking and systems approach to deer hunting—the final “S” in L.E.S.S.

This is the fifth blog in the series on deer hunting and Lean, Ergonomics (Human Factors, Six Sigma and Systems Thinking (L.E.S.S.).

This is the third blog in the series on deer hunting and Lean, Ergonomics (Human Factors, Six Sigma and Systems Thinking (L.E.S.S.).

The challenge for balancing productivity and safety exists for all industries but especially in the tree care industry where there are many variables that impact both.  Tree care companies experience costs related to incidences involving damage to their own property and/or that of the client as well as employee injuries.  Often times these incidences are accepted as the normal cost of doing business.  The bills are paid and business continues as usual.  However, these costs have a significant impact on the amount of extra business a company has to bring in in order to cover these costs.  Th

Productivity and efficiency—two buzz words that are talked about and heard continually from large to small businesses.  Why?  The productivity and efficiency of people and operations can make or break a business.  Unfortunately we can’t snap our fingers and make high productivity happen all by itself.  However, significant improvements are common when you apply the right principles, guidelines and tools to your business systems and processes.

This is the final blog in the 4 part series on the 4 M’s to effective ergonomics systems.  The 4^th M stands for Momentum!  Momentum or energy is continually needed to drive the system on a continual basis.  First, momentum is needed in you (me) both inwardly and outwardly.  The keys to inward momentum are:

This is the third part out of four in the article series on the 4 M’s to effective and sustainable ergonomics systems.   The third M stands for Mindset.  According to the Merriam Webster’s online dictionary, mindset means “mental inclination, tendency, or habit”.  Another definition is offered by thefreedictionary.com, “A fixed mental attitude or disposition that predetermines a person’s responses to and interpretations of situations.”  Mindset is the third key principle on which successful ergonomics systems are built.  One must determine whose mindset must be understood. 

This is the second of the 4 part blog series on the 4 M’s to Effective Ergonomics Systems in the Short and Long Term.  The second “M” is Marketing.  By marketing I mean that the ergonomics systems and associated projects should have a brand.  Consider the following:  What company name comes to mind based on the following:  a Swoosh and the tagline “Just Do It”?  Or what company comes to mind if I tell you the logo is a red bullseye?  If you said Nike and Target you’d be correct.  What about the company you work for?  Does it have a brand—a logo and/or tagline?