People + Process = Performance

employee performance

“Safety is #1 at Our Company”: Why Employees Don’t Believe It

Why is it when management says “Safety is our number 1 priority” employees hear “Production is number 1 priority”?  The disconnect between management’s words that safety is the top prior in the company and the employees belief that productivity is the top priority is something that I hear and encounter as a consultant at the majority of organizations I’ve worked with.  A typical conversation with the plant manager, HR director and even the CEO/owner is that “we value our workers health and safety.  We want them to be safe and we’ve told them we value their safety over everything else in the

Digital Distraction (Part 2)

In part one I discussed the findings of a new study that looked at the effects on performance simply from notifications from your phone—be it a chime or vibrating buzz.  The results were similar to that seen in texting and driving—distraction.  Although the study participants didn’t physically engage with their phone when they received the notifications, their mind engaged enough to lower their performance.  With this in mind, do employers need to consider even greater prohibitions on cell phones at work, especially for positions that require a high level of concentration?