organizational success

This is the third part out of four in the article series on the 4 M’s to effective and sustainable ergonomics systems.   The third M stands for Mindset.  According to the Merriam Webster’s online dictionary, mindset means “mental inclination, tendency, or habit”.  Another definition is offered by thefreedictionary.com, “A fixed mental attitude or disposition that predetermines a person’s responses to and interpretations of situations.”  Mindset is the third key principle on which successful ergonomics systems are built.  One must determine whose mindset must be understood. 

This is the second of the 4 part blog series on the 4 M’s to Effective Ergonomics Systems in the Short and Long Term.  The second “M” is Marketing.  By marketing I mean that the ergonomics systems and associated projects should have a brand.  Consider the following:  What company name comes to mind based on the following:  a Swoosh and the tagline “Just Do It”?  Or what company comes to mind if I tell you the logo is a red bullseye?  If you said Nike and Target you’d be correct.  What about the company you work for?  Does it have a brand—a logo and/or tagline?

Are you involved in running a business or “program” within a business such as Lean, Ergonomics, Process Improvement, Safety, Quality, Operations, …you get the idea?  If so, what is your goal?  Often I hear people say something similar to the following, “I want an effective and sustainable fill-in-the-blank program”.

In my previous blog I described the how behavioral based safety and ergonomics are not the same and definitely do not utilize the same approach.  That being said, companies are really good at identifying “bad” employee behavior and using policy, observations and enforcement to correct it.  So the question becomes how do companies who aren’t versed in ergonomics learn how to change behavior through workplace design?  Let’s start with a simple framework on which built upon.

There are basically 7 steps to determining design solutions to change behavior.

Over the remainder of the year I’m going to blog about some of the lessons I’ve learned through the years through practicing, facilitating and consulting on ergonomics, lean and process improvement.  Today is the first blog in this series on “Lessons Learned”.

“Location, location, location!”  We’ve all heard those words when it comes to real estate.  The same house located on a lake is of more value and therefore worth much more than when it is located on a street in the city.  The same can be said for where the roles and responsibility of an ergonomic program resides.  The value to company can rise and fall depending on the location.  If you read this month’s (December 2011) feature article you probably have a good idea on the best location.  The most common location for ergonomic programs is in EHS or HR.

“Ergonomics doesn’t work.”  “Ergonomic changes didn’t solve the problem—it continues just the same.”  “Ergonomics just frustrates me—it just doesn’t seem to produce the type of changes (benefit) I think it should.”  Those of words I’ve heard from clients who have tried ergonomics and obviously, have not had good results.  I know more people who are frustrated with ergonomics or don’t put much stock into ergonomics after seeing little or no benefit from implementing “ergonomic changes”.  Have you ever heard or said those words?  If so, keep reading.  I’d like to address what I see are the to

In this blog series I’ve been focusing on ergonomic assessments.  The first one dealt with the 5 components of an assessment.  The second dealt with the type of questions to ask for the gathering background information and physical ergonomics.  In this blog I want to provide some examples that relate to understanding and examining the impact of the mind and the organization.

Part 2 of They’ve Been Trained, So Why Do They Still Not Do (fill in the blank)?

In my previous blog I asked the question, “Why Do Employees Still Not Do What They’ve Been Trained?”  It’s been my experience that they are at least four common reasons why employees don’t do what they’ve been told.  The first one I want to focus on is habits. Habits are a behavior that we repeat and repeat without even thinking.  For all habits, the brain-body connection is well worn in.  We do it without thinking so to stop doing it requires us to think about it.

Managing Risks and Optimizing Human Performance