People + Process = Performance

process issues

Injuries: Are They Process Issues or People Issues?

Injuries can be very costly to companies.  Not only can they result in increased workers’ compensation insurance rates but can also cause staffing difficulties, decreased employee morale, and depending on the type and severity of the injury bring an unwanted visit by OSHA.  Often times the employee who gets injured is assigned all or partial blame for the incident.  You are probably very well versed in the typical reasons why s/he got hurt:  s/he should have known better; s/he did have common sense; s/he didn’t use the provided equipment to do the job safely; s/he was tired and not thinking