risk management

The second phase of creating a project brand, in our case an injury prevention (IP) project, is planning.  This is the four blog in the series on Branding:  Why All Projects Need One.  In the last blog I discussed the first phase in the brand campaign which was the pitch.  Phase 2 is the PLAN.  This is fairly self-explanatory—the Plan identifies the project goals, activities and steps involved.  It is also defines who is involved from the key stakeholders to those who will have minimal but necessary involvement.  The roles and responsibilities of each person/group involved defined as well a

As an ergonomist, one of the most common questions I get asked is what do I think about using exercise balls as chair.  There are definite pros and cons of using an exercise ball.  Let’s first discuss this issue from an employer perspective.

“Image Is Everything!”  That was the branding/marketing message for Canon cameras back in the early 90s.  Tennis star Andre Agassi was their spokesman for TV and print ads.  In writing this second part of my blog series on branding this branding message immediately came to mind.  Why?  Because more often than not the approval and success of a project depends on its image—whether inside or outside an organization.

What is ergonomics?  What is human factors?  How can human factors and ergonomics (HF/E) help my business?

“It was just an accident.”  “S/he made a bad judgment.”  “S/he behaved unsafely.”

Do any of those causes sound familiar to you?  We’ve all heard these or similar reasons for why an injury occurred.  However, are they the true root cause?  The “cause” for injuries or accidents is typically attributed in some way to “human error”.

Do you think it’s possible to eliminate work-related injuries (in your company)?  Is your (company) goal to have zero work-related injuries?  I frequently ask these two questions to my clients.  The answers (and looks on their faces) are quite varied.  There are those who immediately answer the first one by saying it’s “impossible” to have no injuries.  I’ve sometimes gotten the sense that they think I’m nuts for even asking the question and thinking that it is possible.  With the given response to the first question, their obvious answer to the second question is “No”.

Have you ever thought about the products you use each day and how and why you use them?  Consumer products are a huge category to tackle so I’m going to focus in on an item that most of use and/or interact in some way:  the car.  The “never event” for a car is pretty easy to see—accidents can cause serious injury and/or death.  The design of cars has significant HF/E involved in them—good and bad.

Have you ever had an experience with a product or a machine in which you said to yourself, “This is a poor design”?  Or, have you ever walked into a space (office, store, restaurant, etc.) find yourself saying, “Why is this here and not over there?” or “What were they thinking (when they designed this)”?

“It’s impossible for me to this because….”

“There’s no way I can do it that way”

“It’s difficult for me to do it that way because…”

“If I did it that way, ____ would happen”

If you’ve heard statements similar to these it’s probably because your employees have obstacles or barriers in their way of performing and doing things the way they’ve been trained or instructed.  In this final blog series I’m going to discuss how to approach obstacles and barriers that get in the way of employees doing what they’ve been trained to do.

Continuing on with my blog series on the four common reasons why employees don’t do what they’ve been trained, I’m going to take a closer look at perception.  The scenario I’m going to use as the basis for this is one which is occurring in many hospitals and long term care facilities around the country:  caregivers not using safe patient handling (SPH) equipment to move patients.  This has become a source of frustration for many SPH program leaders.  As you will see, the lack of SPH equipment use could easily involve all 4 reasons but for this blog we’ll focus only on perception.