People + Process = Performance

What are some common examples of Key Performance Indicators that KED would use in an organization (understanding there would be “custom” indicators that are org specific?

While each Client requires the development and implementation of specific and customized KPI’s related to their business model and improvement requirements, the following are a sampling of typical KPI’s that KED could utilize:

  • Improvements in processing lead-times, cycle times, and turnaround times
  • Improvements in purchasing costs, inventory levels, and carrying costs
  • Improvements in Direct/Indirect labor productivity and performance levels
  • Improvements in scrap, reject and rework levels
  • Improvements in employee health, wellness and safety
  • Improvements in safety incidents levels and workers’ compensation costs
  • Improvements in customer and employee satisfaction levels
  • Improvements in compliance to policies and standard operating procedures