People + Process = Performance

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“Neglect is cited in nursing home death”—Or Was It Really The Failure Of The System?

There recently was a short article in the Minneapolis Star Tribune in which a nursing home was cited for neglect in a resident’s death.  In reading the information contained in the article I think a better, more accurate way to state the problem instead of neglect would have been to cite the nursing home for a breakdown in their resident care system.  I see a lack of a systems approach using human factors for resident care.  For if one was in place the death of the resident could have been prevented.

Product Review from Safety 2012—Gloves!

Basically every task performed by a worker requires the use of the hands.  Often times a certain level of hand protection is needed.  For tasks that involve exposure to cuts or puncture wounds, finding a glove that protects the hand but yet allows for good dexterity can be difficult.  Gloves that fit poorly can result in earlier hand fatigue and reduced moderate to fine motor movements.  There were many glove exhibitors at Safety 2012 but one caught my attention—TurtleSkin.

Why “Sustaining” Should Never Be Your Program Goal?

Are you involved in running a business or “program” within a business such as Lean, Ergonomics, Process Improvement, Safety, Quality, Operations, …you get the idea?  If so, what is your goal?  Often I hear people say something similar to the following, “I want an effective and sustainable fill-in-the-blank program”.