People + Process = Performance

work design

What’s the Brain Got To Do With It?

“What’s the Brain Got to Do With It?” The answer in one word would be EVERYTHING! How many times have you written the best policies and procedures, trained employees on the proper way to do things and provided them the right tools and equipment for them to do their job safely and efficiently and yet they still don’t do what they were trained to do or as one safety manager said to me, “it’s like his brain just stopped working!” Let me tell you right now that your employees were thinking…just not thinking in the way you expect them to think. Stop banging your head against wall wondering “how could he/she/they have been so stupid” or “what happened to their common sense” or “s/he should’ve seen it coming” and use your Brain to make the job fit their Brain (actually it’s the same Brain I’m just assuming that if you’re reading this you are in charge of or involved in making the work happen).