People + Process = Performance

quality

Trying to Influence Employee Behavior? Don’t Forget the Brain + Environment!

Do you struggle with employees behaving and performing the way you want them to?  If so, do know you are not alone.  I’ve had three conversations recently which all essentially centered on employees not doing/behaving the way they were supposed to.  Just the other day I was talking to the Director of employee training and Operations VP of a manufacturing company.  They were telling me about the issues they were having regarding employees not performing as they had been trained, i.e.